TERMS & CONDITIONS OF CITY HIVE EVENTS
Events, Workshops, Programmes and Meet Ups that we (or our agents or contractors) organise (“Events”).
1. We may from time to time invite you to Events (whether online or in person), including but not limited to workshops and programmes run through the City Hive Academy, and may make an additional charge for your attendance at these Events. Payment for Events are made online and in advance, but we may at our discretion for in person Events allow attendees to pay at the door of the venue in cash or otherwise if there are spaces available. The payment will cover venue hire, and food and drink costs if we have advertised for food and/or drinks as being available at such Events.
2. We may offer corporate members discounts on the standard price on such Events in amounts and frequency at our sole discretion. A discount on Events is in no way guaranteed and an offer of any discount may be withdrawn at any time before payment for the Event is made.
3. If we accept your offer to purchase a ticket or make a reservation for an Event, this will be confirmed by way of a confirmatory email and (where relevant) an electronic ticket (e-ticket) within 48 hours of your purchase. We reserve the right to reject any offer for any reason whatsoever and shall not be obliged to sell tickets to you or accept reservations from you.
4. E-tickets and confirmations of reservations will be sent to the email address that you provided us with on your registration form. No hard copy tickets or other correspondence will be sent to you.
5. We have the right to cancel your purchase of a ticket or a reservation for an Event if we receive any bounce-back of an email sent to the email address that you entered in the registration form.
6. Once you have purchased ticket(s) for an Event via www.eventbrite.com, such ticket(s) cannot be exchanged, transferred, refunded or returned unless the Event is cancelled, moved to another date or there is a change to the venue or start time of the Event (“Refund Event”).
7. In the case of a Refund Event, we will offer you in our sole discretion a new ticket for any rescheduled Event (subject to availability) up to the face value of the ticket(s) you purchased or a refund for the face value of the ticket(s) you purchased.
8. We may make changes to the date, time and location of any advertised Events for any reason and may cancel an Event for any reason and we shall not be liable for any such change or cancellation other than to provide you with a new ticket or refund in the case of a Refund Event.
9. We shall make refunds within 30 days of your valid request for a refund by crediting the account used for the ticket purchase.
10. You must notify us of any change in your email address as soon as possible so that we can notify you by email of any Refund Event or other information relating to the Event. However, it is your responsibility to check on our website and take any other reasonably practicable measure to check that the Event is proceeding as originally advertised on our website when you purchased your ticket and we accept no liability to you for you failing to do so and the Event not proceeding as advertised.
11. You must produce the e-ticket when requested at the entrance to the venue of any Event in order to gain access and you may not be allowed entry without such e-ticket. If you are refused entry due to not showing your e-ticket, we will not be liable to pay you any refund of monies paid by you for such Event.
12. We reserve the right at any Event to refuse you admission to the venue or to remove you from the venue in reasonable circumstances (including without limitation by reason of you failing a security check or your behaviour being considered to adversely affect other people's enjoyment of the Event) in which case you shall not be entitled to any refund.
13. We reserve the right to confiscate prohibited items from you at Events (including without limitation bottles, cans, food and drink not purchased at the Event or items that may potentially be used as a weapon).
14. In accordance with UK legislation, it is an offence to smoke in all enclosed public spaces and you must not do so at any enclosed Event. If you do smoke, you will be removed from the Event and will not be entitled to any refund.
15. You must comply with all health and safety rules and other policies of the venue at which the Event is held and if you do not, we reserve the right to require you to leave the Event immediately without a refund of any amount paid to attend such Event. It is your responsibility to check the policy and rules of the venue applicable to an Event prior to you attending such Event and we accept no liability in relation to your failure to be aware of or comply with any such policies or rules.
16. During all Events you must conduct yourself in a reasonable manner at all times and maintain standards of conduct which are consistent with the aims of the Event. If, in the sole opinion of the Event organiser or manager (as the case may be), your behaviour is deemed unsafe or unacceptable for whatever reason, you will, in the absolute discretion of the Event manager or organiser be removed from the Event (and, if necessary, this may be against your will). Circumstances in which this may occur include, without limitation, your intoxication; use of non-prescription drugs; disorderly, abusive or dangerous behaviour; and intentional damage to property. In such circumstances, you will not be entitled to a refund of monies, and we will not be liable to pay any compensation or incidental costs or expenses that you may incur as a result of such removal or for any other loss or damage howsoever caused arising out of your removal. You will, on demand, reimburse the Event organiser or manager the reasonable costs of effecting your removal and/or any damage made to any property.
17. You are responsible for your own belongings that you take to an Event and neither we nor the venue will be liable for any loss, damage, theft or destruction of any of your belongings.
18. We may take photographs or videos at any Events and may photograph or video you and use such photographs or video for promotional purposes. By attending an Event, you agree to being photographed or videoed and consent to us using such photographs or videos for promotional purposes unless you inform us otherwise.
19. You may be permitted to photograph or record an Event or any part of an Event unless you are informed otherwise either before or during the Event.
20. Once you leave an Event, you may not be re-admitted so it is your responsibility to check with the personnel on the doors of the Event that you may be re-admitted before you leave the Event.
21. We do not guarantee that all of the persons who have indicated on our website that they will attend an Event will be present.
22. We disclaim all liability to you in relation to Events other than as a result of any personal injury or death caused by our negligence or any liability which cannot be limited or excluded by applicable law.
Event organised by City Hive Corporate Members or third parties unaffiliated with us (“Third Party Event(s)”)
23. We do not supervise Third Party Events (whether in person or online) organised by Members of our Website or third parties unaffiliated with us and as such disclaim in full all liability whatsoever in relation to such Third Party Events.
24. We cannot guarantee the true identity, age, sex, nationality or background of any of our members and if you attend a Third Party Event organised by one of our members you do so at your own risk.
25. For the avoidance of doubt, Members will not receive any discount in any form from City Hive for such Third Party Events.
Warranties
26. You warrant that where you are an individual you are at least 18 years of age and where you are a company or other similar entity, that you are a bona fide legal entity duly formed in accordance with all applicable law and regulations and have full capacity and authority to enter into this Agreement.
27. You warrant that all information that you have provided us with or have submitted to our website is true, accurate and not misleading in any way.
28. You warrant that you have not been convicted of any criminal offence (other than an offence under any road traffic legislation in the United Kingdom or elsewhere for which a fine or non-custodial penalty is imposed).
29. You warrant that in using our website and being a Member of our Website, you will comply at all times with all applicable law and regulations and advertising codes of conduct.
30. You warrant that any website owned or controlled by you that is listed on our website is free from illegal, defamatory, tortious or offensive content.
31. You warrant and undertake that you will not use our website:
a. in any way that breaches any applicable local, national or international law or regulation.
b. in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
c. for the purpose of harming or attempting to harm any person (including minors) in any way.
d. to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards which are set out below.
e. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); and
f. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
32. You warrant and undertake that any materials or posts or other contributions made by you to our website (“Contributions”) will comply with the provisions of our Website Terms of Use.
Inducements
33. City Hive is mindful of the Financial Conduct Authority’s guidance on inducements, gifts and hospitality, which is why access to Events and Third Party Events are by way of paid ticket entry. Any sponsorship of Events or Third Party Events merely represents an endorsement of our mission and should not be construed or considered in any way to be an inducement of any kind.
Marketing, Communication and Data Protection
34. We will collect and process your personal data that you provide to us in connection with your membership in accordance with our Privacy Policy which is available here.
Indemnity
35. You hereby agree to, at all times during and after the term of this Agreement, indemnify us and keep us indemnified against all losses, damages, costs, claims, charges, demands or expenses and other liabilities (including reasonable legal and professional fees) suffered, incurred, made against us or agreed to be paid by us arising directly or indirectly from your breach of any of these terms and conditions.
Force Majeure
36. We shall not be liable for any losses, damages, costs, claims, liabilities, charges, demands and expenses caused directly or indirectly by, or in connection with, any failure or delay in performing any of our obligations under or pursuant to this Agreement, and any such failure or delay in performing our obligations will not constitute a breach of this Agreement, if and to the extent that such failure or delay is due to an event of Force Majeure and we shall be entitled to a reasonable extension of time for performing such obligations. “Force Majeure” means any event preventing us from performing any or all of our obligations under this Agreement which arises from or is attributable to acts, events, omissions or accidents beyond our reasonable control, including, without limitation, nationalisation, expropriation or other governmental actions; any change of law or regulation; any law, order or regulation of a governmental, supranational or regulatory body; regulation of the banking or securities industry (including changes in market rules); postal or other strikes, lock-outs or other industrial disputes (whether involving our the workforce or of any other party), act of terrorism or of God, fire, flood, storm, war, riot, civil commotion, malicious damage; failure or breakdown in communications, computer facilities or software; default of suppliers or sub-contractors; and the failure of any relevant exchange, clearing house, settlement system or broker for any reason to perform our obligations.