Consumer duty has helped to focus on accountability in culture
“With the advent of Consumer Duty, everybody is focusing on their part in the supply chain and making sure customers get the right outcome - that’s forcing accountability onto people, which is really good. ”
We asked guests at our recent ACT 2nd Birthday Party: Why is it important to consider a company’s culture?
Check out the comments in the video above.
To find out more about how to become a Signatory to ACT click here.
To watch the panels from the ACT 2nd Birthday Party click here.